General Terms and ConditionsBy using The Little Memory Shop website, you are agreeing to the following Terms and Conditions: |
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| PRIVACY POLICY The Little Memory Shop recognize that our customer's privacy is important and that they have the right to control it. Personal Information is only collected by The Little Memory Shop from you directly (when you provide information online or as part of documentation such as an order form or survey), or collected by The Little Memory Shop from other customers who request us to provide goods or services to you (when that customer provides information online or as part of documentation such as an order form or survey). The personal information that The Little Memory Shop is most likely to hold is your name, contact details and chosen method for paying your The Little Memory Shop order. The Little Memory Shop may also hold other kinds of personal information that you provide as a result of completing a customer survey. The Little Memory Shop uses your personal information to assist us in providing our services to you including to deliver your orders and to process payments for your orders. Where you have given your consent (i.e. where you have told us you would like to receive updates on products, offers or services from The Little Memory Shop) we may also use your personal information for direct marketing purposes. The Little Memory Shop will not sell, rent or lease your personal information to other parties. In order for us to operate our business we may share your personal information with third party contractors, such as delivery personnel. The Little Memory Shop is committed to protecting the security of your personal information. We use encryption technology, privacy protection controls and restrictions on access in order to safeguard your personal information. The Little Memory Shop also strives to ensure your personal information is accurate and up to date. If you find any inaccuracies in your personal information or wish to ensure its accuracy, please contact us. Other Information may be stored by The Little Memory Shop as anonymous aggregate information regarding how people use our website and other services, to help us ensure we continue to provide the most useful products and services to our customers. |
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| ERRORS, OMMISSIONS AND IMAGES Opinions and information provided by The Little Memory Shop does not constitute professional advice in any form. All efforts have been made to check for errors and ommissions in pricing, typography, calculations and photography. However, inadvertant errors may occur and corrections may be made without notice. Product images are provided for illustrative purposes only. |
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| LINKS Links to other websites and resources are provided in good faith as additional resources for interested customers. The Little Memory Shop is not responsible for the content or accuracy of these external links and customers follow these links at their own risk. |
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| PAYMENT All items remain the property of The Little Memory Shop until full payment has been received by The Little Memory Shop. An order cannot be cancelled once full payment has been made. |
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| DELIVERY The Little Memory Shop ensures items are sent in good order. The Little Memory Shop is not responsible for goods once dispatched. |
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| RETURNS POLICY Clearance Items - are advertised clearly as such and any known fault or visual defect is described to the best of our ability. These items are sold as is and no returns or exchanges are accepted. Faulty Items - where the item does not perform the advertised function correctly. Notification of the fault and intention to return must be provided to The Little Memory Shop within 14 days of the purchase with receipt for an exchange or refund of the faulty item. Any costs associated with return delivery is the responsibility of the purchaser. Other - exchange is available for change of mind or similar returns on In Stock items only, where the goods are returned in original, saleable condition (including any packaging) with receipt within 14 days of purchase. Any costs associated with the return delivery of unwanted goods and delivery of the exchanged items is the responsibility of the purchaser. |
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